1- Processing & Production Time
Each item has its own production timeline based on design complexity, quantity, and customization level. Estimated production times are mentioned on the product page.
General Guidelines:
- Business Cards, Flyers & Small Prints: Estimated 2-3 business days
- Corporate Gifts & Custom Merchandise: Estimated 2-6 business days
- Large Format Prints & Packaging: Estimated 4-15 business days
- Bulk Orders: Timeline varies depending on quantity
For urgent orders, please contact us at info@hyphen.sa or send Whatsapp to +966506052955 to check availability,
2- Delivery Time & Shipping Options
Once your order is ready, we will ship it based on your selected shipping method:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | Varies per product | All locations in KSA |
| Express Shipping | Varies per product | Select cities |
| Same-Day Delivery | Available for select items | Riyadh, Jeddah, Jubail only |
| International Shipping | Varies per destination | Available upon request |
🚀 Need faster delivery? Contact us for priority options.
3 - Shipping Charges
- FREE DELIVERY for orders over 690 SAR within Saudi Arabia
- For orders below 690 SAR, shipping charges are calculated at checkout based on the item and destination.
- International shipping costs vary and will be displayed at checkout.
4 - Order Tracking & Delivery
- You will receive a tracking number via email/SMS once your order is shipped.
- If you are unavailable at the time of delivery, the courier will attempt a second and third delivery.
- Please ensure your address is accurate to avoid delays.
5 - Shipping Restrictions
- 🚫 We do not ship to P.O. Boxes or restricted areas.
- 🚫 Some international destinations may have customs restrictions on printed materials.
6 - Lost, Delayed, or Damaged Shipments
📩 If your order is delayed or lost, contact us within 48 hours of the expected delivery date.📷 Damaged orders must be reported within 24 hours with supporting photos. For any shipping inquiries, reach out to support@hyphen.sa or call +966 [your contact number].Thank you for choosing Hyphen! 🚚✨
شكرًا لاختيارك هايفن! 😊